What do I receive after making a purchase?
You will receive the complete digital content associated with your purchase. The books and other materials displayed on the website are for demonstration and illustrative purposes.
Are the products physical books?
No. All products are digital. Any books, pages, or visual materials shown on the website are provided for demonstration purposes only. No physical book or tangible product will be shipped.
How will I receive my purchase?
Your purchased digital content will be delivered electronically to the email address you provide during checkout.
Do I need to provide an email address?
Yes. A valid email address is required because your purchased digital content will be delivered by email.
What should I do if I don’t receive my digital content?
First, please check your spam, junk, promotions, or other filtered folders. If you still cannot locate your delivery email, please contact us at [email protected] [email protected].
Is my purchase a subscription?
No. All purchases are one-time purchases. There is no subscription associated with your order.
Will I be charged automatically again?
No. There are no automatic renewals or recurring charges. You are charged only for the purchase you make at checkout.
Can I purchase again in the future?
Yes. If you would like to obtain additional digital content in the future, you may make a separate purchase.
Can I get a refund?
Because our products are digital and are delivered electronically, purchases are generally non-refundable after the digital content has been delivered or accessed. If you experience a problem receiving or accessing your purchase, please contact us so we can assist you.
Can I share or resell the digital content?
Purchased digital content is intended for the purchaser’s personal or internal business use. Unauthorized copying, sharing, publishing, redistribution, or resale is not permitted.
What if I enter the wrong email address?
Please contact us as soon as possible if you entered an incorrect email address during checkout. We will review the situation and assist with delivery where possible.
How can I contact you?
You can reach us at:
[email protected]@vivivineyolyinc.com
We are happy to assist with questions regarding purchases, digital delivery, or access to your purchased content.